ZOOM meetings often lag, how can the company respond??? Solution//Global IPLC service provider of Sh

ZOOM meetings often lag, how can the company respond??? Solution//Global IPLC service provider of Shigeng Communication

一、With remote work and global collaboration becoming the norm, Zoom has become an important tool for daily communication in many enterprises. However, many companies have reported frequent issues with Zoom meetings, such as lagging, unsynchronized audio and video, and even disconnections, which seriously affect meeting efficiency and employee experience. This article will systematically explain how companies can effectively address Zoom meeting lag issues from four dimensions: network, hardware, software, and enterprise level solutions.

1. Identify the root cause of stuttering: three common reasons

1. Network factors (most common)

Insufficient bandwidth: Zoom high-definition video conferencing recommends an upstream/downstream bandwidth of at least 3 Mbps. If multiple people are using or sharing the network at the same time, it can easily cause congestion.

High latency and packet loss: Especially in transnational conferences, the public Internet path is unstable, leading to an increase in packet loss rate.

Wi Fi signal interference: Poor Wi Fi coverage and excessive devices in office areas can also cause connection fluctuations.

2. Insufficient equipment performance

Old computers have insufficient CPU or memory to handle real-time audio and video encoding and decoding;

Poor compatibility of cameras, microphones, and other peripherals or outdated drivers;

The backend program consumes a large amount of system resources (such as automatic updates, antivirus software scans, etc.).

3. Improper software settings

The Zoom client version is outdated and lacks performance optimization;

Enable high load functions such as virtual background, high-definition video, screen sharing, etc;

Audio enhancement options such as noise reduction and echo cancellation increase the burden on the CPU.

2. Basic optimization measures: a three-step approach that can be implemented by all employees

Step 1: Ensure network stability

Prioritize wired connection: Ethernet is more stable and has lower latency than Wi Fi;

Close non essential applications such as video streaming, cloud disk synchronization, P2P downloads, etc;

Test bandwidth: Use tools such as Speedtest to confirm whether the actual available bandwidth meets the standard;

Set QoS policy (if there is router management permission): Assign high priority to Zoom traffic.

Step 2: Improve terminal performance

Minimum configuration recommendation:

CPU: Intel i5-8250U or equivalent performance or above

Memory: 8GB RAM (recommended 16GB)

Recommended configuration (high-frequency conference users):

CPU：Intel i7-1165G7 / AMD Ryzen 5 5600U

Memory: 16GB+

camera: 1080p@30fps Above, with autofocus

Microphone: USB microphone or headphones that support noise reduction

Step 3: Optimize Zoom settings

In Zoom Settings>Video:

Turn off 'Enable HD' (if the network is unstable)

Disable 'Virtual Background' and 'Beauty'

In audio settings:

Turn off 'Automatically adjust microphone volume'

Replace Bluetooth devices with wired headphones to reduce audio latency

Keep the client automatically updated and enabled to ensure the use of the latest stable version.

3. Enterprise level solution: from 'usable' to 'easy to use'

For medium to large enterprises or organizations that frequently hold cross-border conferences, relying solely on terminal optimization is no longer sufficient to meet the needs, and professional network architecture needs to be deployed:

1. SD-WAN (Software Defined Wide Area Network)

Intelligent routing: Real time monitoring of multiple network links (such as 4G/5G, broadband, dedicated lines), automatically selecting the optimal path to transmit Zoom traffic;

Traffic priority management: Ensure that conference data packets are forwarded first to avoid interference from other businesses;

Data compression acceleration: reduces transmission volume and improves availability in weak network environments.

Case: After a multinational manufacturing enterprise deployed SD-WAN, the Zoom conference lag rate decreased by 76%, and the average latency dropped from 280ms to 95ms.

2. Zoom dedicated network channel (provided by service providers such as Segong Communication and Vecloud)

Provide private backbone network direct connection to Zoom global nodes;

Bypass public Internet congestion points and significantly reduce cross-border delay and packet loss;

Support SLA (Service Level Agreement) protection, suitable for high compliance industries such as finance and healthcare.

3. Zoom Direct Connect (suitable for large enterprises)

Directly connect enterprise data centers to Zoom cloud infrastructure through physical dedicated lines;

Realize a conference experience with ultra-low latency and ultra-high security;

Need to collaborate with Zoom official or certified partners for deployment.

Conclusion

Zoom meeting lag is not an unsolvable problem, the key lies in systems thinking and hierarchical governance. From personal device tuning for employees to enterprise level network upgrades, each step can significantly enhance the remote collaboration experience. In the era of digital office, smooth video conferencing is not only an efficiency tool, but also a reflection of a company's professional image and responsiveness. Investing in stable communication infrastructure is investing in future productivity and competitiveness.

二、Shigeng Communication Global Office Network Products:

The global office network product of Shigeng Communication is a high-quality product developed by the company for Chinese and foreign enterprise customers to access the application data transmission internet of overseas enterprises by making full use of its own network coverage and network management advantages.

Features of Global Application Network Products for Multinational Enterprises:

1. Quickly access global Internet cloud platform resources

2. Stable and low latency global cloud based video conferencing

3. Convenient and fast use of Internet resource sharing cloud platform (OA/ERP/cloud storage and other applications

Product tariff: