Fearless of network fluctuations: enhancing the stability of cross-border Teams​??? Solution//Global

Fearless of network fluctuations: enhancing the stability of cross-border Teams??? Solution//Global IPLC service provider of Shigeng Communication

一、In today's increasingly globalized collaboration, Microsoft Teams has become the core platform for remote communication among multinational enterprises. However, a cross-border video conference that should have been efficient often evolves into an efficiency black hole due to "stuttering", "intermittent sound", and "sudden disconnection" - especially when participants are distributed in China, the United States, Europe, Southeast Asia, and other places, network latency, jitter, and packet loss problems become increasingly prominent.

How to ensure stable, clear, and smooth Teams meetings in a complex and ever-changing international network environment? This article will provide a practical solution that can be implemented from four dimensions: network optimization, client configuration, architecture strategy, and emergency mechanism, to help multinational enterprises truly achieve "fearlessness of fluctuations and efficient collaboration".

1. Root of the problem: Why are cross-border Teams meetings so fragile?

1. Uncontrollable quality of cross-border links

Team media streams are transmitted via the public Internet by default. From Shanghai to Seattle, data needs to cross multiple networks and submarine cable nodes, which can easily encounter:

High latency (>200ms): causing voice synchronization and operation lag;

Sudden packet loss (>5%): causing video mosaic and audio interruption;

Bandwidth fluctuation: During peak hours of shared networks, the quality of meetings drops sharply.

2. Media paths bypass non optimal nodes

If local egress or optimized routing is not deployed, Chinese users accessing Teams may be redirected to transit nodes in Singapore or Japan instead of the nearest Azure Media Edge, resulting in increased latency.

3. Complex local network environment

Overseas employees using home broadband, public Wi Fi, or mobile hotspots have insufficient upstream bandwidth (especially for uploading videos) and QoS deficiencies, further exacerbating instability.

2. Practical Tip 1: Optimizing Network Access Paths (Fundamental Solution)

✅  Tip 1: Enable Microsoft Teams direct routing+local Internet break out

Principle: By configuring a Split Tunnel, Teams traffic can be directly exported from the local ISP instead of being sent back to the enterprise headquarters and then exported.

Effect: Reduce 1-2 hops in transit and decrease latency by 30% to 50%.

Operation: Release the Team FQDN list (such as *. teams. microsoft. com, *. skype. com) in the enterprise firewall/SD-WAN policy, and take the local Internet link first.

✅  Tip 2: Deploy Azure Media Optimization Strategy

For users using Windows 365 or Azure Virtual Desktop (AVD), enable Teams AVD to optimize the media experience, uninstall audio and video processing to the client, and avoid virtual desktop bandwidth bottlenecks.

Configure group policy or Json policy to force Teams to use UDP instead of TCP (UDP is more suitable for real-time audio and video).

✅  Tip 3: Consider compliant global acceleration services (if applicable)

Under the premise of legality and compliance, Shigeng Communication accelerates and intelligently schedules to the optimal Azure media edge node.

⚠️  Attention: It is not allowed to use illegal VPNs or proxies to bypass regulations. Shigeng Communication has cross-border qualifications.

3. Practical Tip 2: Client and Terminal Optimization (Immediate Results)

✅  Tip 4: Force wired connection+close non essential applications

During video conferences, prioritize using Ethernet cables over Wi Fi;

Turn off high bandwidth applications such as cloud synchronization (OneDrive/Google Drive), streaming media, and large file uploads;

Enable 'Reduce video quality to save bandwidth' in Teams settings (Settings>Devices>Camera).

✅  Tip 5: Adjust Teams media settings

Go to Teams Settings>Network, check 'Allow Teams to optimize my network bandwidth';

For low bandwidth users, it is recommended to proactively turn off the camera and only use voice and screen sharing;

The host can enable the "restrict participant videos" function to control the total upstream traffic.

✅  Tip 6: Pre check using Teams network testing tool

Access Microsoft Teams Network Assessment Tool (requires enterprise license);

Or use online tools such as PingPlotter to detect latency and packet loss on media-edge.skype.com;

Run the test 10 minutes before the meeting to identify any issues in advance.

4. Practical Skill 3: Reinforcement at the Architecture and Strategy Level (Long term Guarantee)

✅  Tip 7: Deploying FHIR (suitable for large enterprises)

Establish a private connection to Azure through Microsoft FHIR, providing Teams with a dedicated, low jitter channel;

Combined with FHIR Global Reach, achieve high-speed interconnection between offices in multiple locations;

Although the cost is high, it is highly valuable for key industries such as finance and manufacturing.

✅  Tip 8: Implement QoS (Quality of Service) strategy

On enterprise routers/SD-WAN devices, mark the DSCP value (such as EF or AF41) for Teams traffic;

Ensure voice priority>video>screen sharing>file transfer;

Home office employees can use QoS enabled home routers for easy configuration.

✅  Tip 9: Establish a "Conference Host Responsibility System"

Designate employees familiar with the internet as fixed hosts;

The host checks their own network and tests their microphone/camera in advance;

Monitor the 'Network Health Indicator' during the meeting (click on avatar>network status) and intervene promptly for abnormal users.

Conclusion: Stability is not accidental, but the result of design

The stability of cross-border Teams meetings is never a matter of luck, but rather the result of the combined effects of network architecture, terminal configuration, user habits, and emergency plans. Enterprises do not need to pursue the ideal state of "zero volatility", but must establish a set of "disturbance resistant, fast recovery, and predictable" collaborative resilience.

二、Shigeng Communication Global Office Network Products:

The global office network product of Shigeng Communication is a high-quality product developed by the company for Chinese and foreign enterprise customers to access the application data transmission internet of overseas enterprises by making full use of its own network coverage and network management advantages.

Features of Global Application Network Products for Multinational Enterprises:

1. Quickly access global Internet cloud platform resources

2. Stable and low latency global cloud based video conferencing

3. Convenient and fast use of Internet resource sharing cloud platform (OA/ERP/cloud storage and other applications

Product tariff: