Global office efficiency improvement: strategies for addressing OA server access lag??? Solution//Global IPLC service provider of Shigeng Communication
一、In today's increasingly globalized office environment, multinational corporations generally face a common pain point: the lag and delay experienced by employees distributed around the world when accessing the headquarters OA system. The long wait for German employees to click on the domestic ERP system, the rotating interface when the Vietnamese factory visits the headquarters OA, and the slow response when the Thai branch submits the approval process - these scenarios are quietly eroding the efficiency of the enterprise and the patience of employees.
According to actual test data, unoptimized cross-border OA access delays generally exceed 200ms, resulting in SAP transaction response times exceeding 11 seconds and DingTalk approval completion rates as low as 67%. We delve into the root causes of this challenge and propose multi-level solutions.
1. Infrastructure optimization: the cornerstone of building high-performance OA
Scientific configuration of server hardware
CPU and Memory: OA servers should be equipped with multi-core high-frequency processors (recommended 8 or more cores) and no less than 32GB of memory to cope with high concurrency access. Tests have shown that when the memory is upgraded from 16GB to 32GB, the email upload speed can be increased from 300kB/s to 8MB/s9.
Storage Revolution: Replace mechanical hard drives with SSDs and increase IOPS by a hundredfold. Configuring a RAID 10 array can balance speed and redundancy, reducing report loading time by over 40%
Deep optimization of database
Index strategy: Establish a composite index for high-frequency query fields to avoid full table scanning. After optimization, the database query time of a certain enterprise has been reduced from 4.3 seconds to 0.7 seconds
Partition management: Partition large workflow tables by time (such as one partition per month), improving query efficiency of the document database by 60%
Connection pool optimization: Set a reasonable minimum/maximum number of connections (recommended between 50-200) to prevent connection storms from exhausting resources
Cache mechanism upgrade
Change $MYOA_CACHE-DIVER from file storage to Redis in memory database, especially suitable for Tongda OA 2017/V11 version
Configure a multi-level caching system: browser caching static resources+Nginx reverse proxy caching+Redis hotspot data caching, reducing database requests by 70%
2. Network transmission acceleration: crossing geographical barriers
Construction of cross-border dedicated lines
SD-WAN intelligent routing: Through testing on a dedicated line from Frankfurt to Shanghai, the latency was reduced from 210ms to 98ms. Compared with traditional VPN solutions, SD-WAN can still maintain smooth transmission even when the packet loss rate is higher than 5%.
Hybrid Cloud Dedicated Line: For financial grade real-time synchronization requirements, Huawei Cloud Europe Express achieves 75ms latency and supports SAP HANA cross continental synchronization
Protocol layer optimization techniques
#Example of key configuration for Nginx: proxy-buffers 16 128k; #Increase the buffer tcp_delay on; #Disable Nagle algorithm keepalive_timeout 300; #Maintain long connection gzip on; #Enable compression (Kingdee K3 tested to reduce data transmission by 65%: cite [2])
Content Distribution Innovation
Edge node caching: Deploy reverse proxy servers overseas to achieve nearby access to static content. After accelerating through the Tokyo node, Japanese users have reduced the OA opening time from 8.2 seconds to 1.4 seconds
Intelligent DNS resolution: Based on the user's geographical location, the optimal IP is returned. German users accessing Alibaba Cloud Frankfurt nodes increase resolution speed by 90%
3. Application layer performance improvement: evolution from code to architecture
Cluster deployment
Domino server is transformed into a three node cluster to achieve read-write separation: query module (read-write) and process approval (read-write) are deployed on separate servers
Separation of Web and Database: Configuring multiple web servers to connect to a central database through oa_comfig.exe increases load capacity by 300%
Session management optimization
Regularly clean the session files in the D: \ MYOA \ tmp directory, and when the number of files exceeds 100000, the access efficiency decreases by 90%
Adjust PHP configuration: session. gc_maxlifetime=600 (10 minute recycling)+session. gcsprobability=5 (increase recycling frequency)
HTTP Service Optimization
Dynamically set the number of threads based on the statistics of domino. threads. active. peak, with an ideal ratio of 10% of concurrent users (200 users with 20 threads)
Enable Keep Alive and set Keepalive_Timeout 60s to reduce TCP handshake overhead by 1.
Monitoring and early warning system
Deploy WeOps monitoring platform, set up Level 3 alarms (Reminder → Warning → Fatal), and automatically notify when CPU usage reaches 80%
Establish KPI system: Continuously track indicators such as network latency (PingPlotter), SAP transaction response (STAD), approval completion rate, etc
4. Special Program for Cross border Visits
Compliance architecture design
Cross border data solution: Domestic main repository for storing raw data (compliant with the Data Security Law), EU replica field anonymization (compliant with Article 32 of GDPR)
Secure transmission guarantee: Adopting SD-WAN+private APN dual channel to avoid IPSec VPN being limited to<1Mbps by GFW
System optimization is not only a technological upgrade, but also a strategic restructuring of global management. When the response time for German employees to click the approval button decreased from 2.1 seconds to 0.3 seconds, and when the daily report submission of Vietnamese factories no longer rotated and loaded - these subtle changes converged into a qualitative leap in enterprise efficiency.
二、Shigeng Communication Global Office Network Products:
The global office network product of Shigeng Communication is a high-quality product developed by the company for Chinese and foreign enterprise customers to access the application data transmission internet of overseas enterprises by making full use of its own network coverage and network management advantages.
Features of Global Application Network Products for Multinational Enterprises:
1. Quickly access global Internet cloud platform resources
2. Stable and low latency global cloud based video conferencing
3. Convenient and fast use of Internet resource sharing cloud platform (OA/ERP/cloud storage and other applications
Product tariff:
Global office network expenses | Monthly rent payment/yuan | Annual payment/yuan | Remarks |
Quality Package 1 | 1000 | 10800 | Free testing experience for 7 days |
Quality Package 2 | 1500 | 14400 | Free testing experience for 7 days |
Dedicated line package | 2400 | 19200 | Free testing experience for 7 days |